Frequently Asked Questions

How Do I Place an Order?

Welcome to our online shopping platform, halamola.com! We accept payments via various methods including credit cards and debit cards (VISA, MasterCard, American Express, JCB).

1. Visit our website at www.halamola.com and locate the item you wish to order.
2. Click on the item to navigate to its product page.
3. Select your preferred color and size from the dropdown menu.
4. Click the ‘Add to Cart’ button.
5. Repeat steps 1-4 until you’ve added all desired items to your virtual cart.
6. Proceed to click on ‘Place Order’.
7. Follow the prompts to input your shipping address and payment details. Ensure to complete the entire process by clicking “Pay now” or “Complete Order” before exiting the website. Upon successful completion, you will receive a page displaying your Order number.

If you need further assistance or have any questions, feel free to reach out!

What Currency Is Being Used?

All prices listed on our website are in United States Dollars (USD$). For currency conversions to your local currency, please visit an online currency converter such as xe.com/ucc.

Do You Accept Returns If an Item Does Not Fit or I Don’t Like It?

If you’re unsatisfied with your purchase, please contact us via email within 30 days of receiving your order. If you opt to return the item, you’ll be eligible for either store credit or an exchange for an item of equal or lesser value.

We do not impose restocking or handling fees. However, please note that buyers are responsible for return shipping/postage costs, which we do not reimburse.

While we haven’t experienced any returns during our store’s operation, we provide these return guidelines as required by our payment system.

Can’t find your question here? No problem! Just email us at [email protected], and we’ll respond promptly.